Wrong Items Received

We apologise sincerely if this is the case!

We do our best to get your order right the first time, but due to the high volumes of orders we package, there is a small chance we might get the orders mixed up. But you do not have to worry, our CS team will be more than happy to help. Just drop us a line at  support@ryokosy.com

  1. Include a photo of the wrong item that you received.
  2. Please include in your Subject Line "Wrong Item Received" with your order ID#.
  3. We will send the correct item out as soon as we can!