Processing & Ship Out Time

Once you place an order with us, it is processed immediately & automatically, we do our best to try and ship out your orders as soon as we can. Our average handling time is 1-2 business days (our warehouses do not operate over weekends and public holidays).

Please note, once your order is placed and confirmed by our system, it is impossible for us to cancel it. The only way is that customers have to return it after receiving it.

After your order is shipped out, it usually takes about 24-48 hours for any tracking services to update.

  • Orders that are placed on Weekends or Holidays will be considered a Next Business day order.(Example: If order is placed on Saturday, it will be considered a Monday order.)
  • Order Cut Off Time: 12:00 PM PST - Any order made after 11:00 AM PST will be considered a Next Business day order (Example: If an order is placed on Monday @ 1:00 PM, it will be considered a Tuesday order)


If your order contains a pre-order or back order item, the item will be shipping out based on the availability. You can check the availability of the item before ordering on the product page.