Because all orders are processed by our system automatically, it is impossible for us to cancel processed orders.
If the order is not processed yet, then we will try our best to cancel it and refund you according.
Even if the order was already processed, do not worry! You will be covered under our 30 days Money Back Guarantee. You are more than welcome to return the package to us for a full product refund (Not shipping). When the package arrives, please mark the UNOPENED package as "RETURN TO SENDER" and return it back to the local post office. The package will be sent back to us.
*We do suggest that you return the package with a TRACKING number to ensure its safe arrival.